• Ticketing Operations and Fraud wishing SWA a Happy Birthday

    Happy Birthday SWA!

    published: 13 Jun 2012
  • LRT-2 operations marred by glitch in new ticketing system

    Unusually long queues formed at the LRT-2 system after turnstiles for the new ticketing system stopped working. This report tells us what caused the glitch.

    published: 01 Sep 2015
  • 2014 Incheon Asian Games (i-Aurora ticketing operations)

    At the 2014 Incheon Asian Games, i-Aurora, in collaboration with SK Planet, was responsible for the field operations for all competitions, including the Opening and Closing Ceremonies. i-Aurora managed online, mobile, and on-site ticket sales, KIOSK operations, comprehensive ticketing center, and operation of call centers. We are provide much more solutions especially to cinemas, sports venues and cultural venues. For information please visit our website: i-aurora.co.kr

    published: 23 Sep 2015
  • Security behind StubHub's Super Bowl ticket operations

    Super Bowl tickets can still be yours this morning, but the price is nothing short of astronomical. On StubHub, the world's largest source for second-hand tickets, they start at more than $7,000 dollars, with the top seats going for more than $40,000. Only on "CBS This Morning," Carter Evans reports on how far the company is going this weekend to protect buyers.

    published: 30 Jan 2015
  • Real World Networking: Ticket 1 - Port Security

    This is the first video of the series, so it's a little longer due to some administrative information to explain everything. Look forward to weekly ticket troubleshooting videos being uploaded. Subscribe to the channel!

    published: 01 Sep 2014
  • Rukert Ticketing process for International Salt

    Truck scale unattended ticketing operations.

    published: 06 Mar 2013
  • Southwest Airlines Agent getting berated, but keeping cool.

    I literally watched a SWA employee get berated by this woman for almost a half an hour, slowing down the line for everybody behind her. The SWA employee clearly was limited in what she could do: she couldn’t manifest another plane out of thin air and she certainly didn’t have the authority to hand the woman hundreds of dollars on the spot. Despite taking a verbal beating, the SWA employee (Theresa), stayed calm and did what she could. You can see the frustration in the people behind them. This was even with the woman’s partner yelling over her how SWA just cost him his job (if you get fired for missing a day because your airplane broke, your job performance wasn’t great to begin with) and how he was going to get his lawyers on SWA (he even went off to the side and called his “lawyers” ...

    published: 23 Jul 2014
  • LRT-2 commuters try out new ticketing system

    Glitches hit the pilot testing of the new ticketing system made available at the LRT-2 Legarda station. - ANC, The World Tonight, July 20, 2015

    published: 20 Jul 2015
  • SITA Airport Management

    Airports are getting busier all the time. They need to continuously improve their business results while increasing their capacity and streamlining their activities by: - Proactively controlling their real-time operations - Implementing robust and efficient operational planning - Enabling systems integration and collaboration - Investing in flexible systems and agile solutions SITA Airport Management Solution (AMS) can help. AMS is a combination of products designed to optimize operations, reduce congestion and improve the airport experience for all. AMS is used at more than 125 airports. Download our case study to learn more http://ow.ly/x2CRx

    published: 17 Apr 2012
  • FARA ASA Cloud Ticketing and Passenger Services

    FARA's Cloud-enabled Ticketing and Passenger Services for the Public Transport Empower Passengers, Operators and Drivers. The Future is Now.

    published: 24 Mar 2014
  • Be-In Be-out Ticketing

    Turning smartphones into hands-free tickets. More info https://www.thalesgroup.com/en/uitp

    published: 16 May 2017
  • IRCTC to install 5 more servers to strengthen ticketing system

    The Indian Railway Catering and Tourism Corporation will install five high-capacity servers, imported from Singapore, to speed up its e-ticketing operations. The initiative to import five new servers from Singapore comes close on the heels of introduction of two new high-speed servers by IRCTC to Passenger Reservation System (PRS) earlier this month, which have doubled the peak-time efficiency for booking tatkal tickets at the railways' ticketing website.

    published: 27 Jun 2015
  • Ticketing Integration and LabTech

    We believe in choice. And while LabTech can create tickets, it’s not a ticketing system. So when you’re transforming a PSA or Service Desk into a single source of record for all of IT, we’re here to help.

    published: 27 Aug 2015
  • Travel and Tours, Airlines Ticketing, Bills Payment, Loading System

    GUSTO MO bang Mag-Negosyo na ABOT-KAYA ang Halaga? Magtayo ng sariling “TRAVEL AND TOURS” Company? Magtayo ng sariling “DOMESTIC AND INTERNATIONAL AIRLINES TICKETING? Magtayo ng sariling “BUS TRANSPORT” Ticketing? Magtayo ng Sariling “BILLS PAYMENT” system kung saan maari kang tumanggap ng bayad sa Meralco, Nawasa, Maynilad, Bangko, Postpaid, Credit Cards, etc? Magkaroon ng sariling “MOBILE AND GAME CARDS” Loading Station” O di kaya’y “EDUCATIONAL SERVICES” such as sign language tutorial, statistics tutorial, language tutorial like nihonggo, Mandarin etc. Inihahatid ng AUNICAJ INTERNATIONAL TRADING CORPORATION ang isang makabagong paraan ng PAGTATAYO ng Business When there’s: NO Product Hard Selling No Quota No Monthly Fees, and No Membership Fee Hindi mo na rin kailangang kum...

    published: 16 May 2016
  • Streamline Ticketing - Mobile Ticketing Tutorial

    Here's a quick tutorial on Streamline's brand new mobile ticketing site. Point your phone's browser to this address: sounds.streamlineticketing.com/mobile For more information, visit: www.streamlinetechnologies.com. *** Streamline Technologies specializes in website and ticketing solutions for college athletics and professional sports teams. With an emphasis on custom designs integrated with the Streamline Content Management System (CMS), we produce websites that are easy to manage, enhance marketing efforts and expand revenue opportunities. Streamline Ticketing is a fully-integrated box office and internet ticketing application that puts venues in complete control of their ticketing operations. Streamline's client list includes colleges and Minor League Baseball teams from all levels...

    published: 20 Mar 2013
  • How Stubhub DOMINATED ticketing - A Case Study for Entrepreneurs

    In this week's case study, The Biz Doc shares how 2 friends who were also entrepreneurs, saw a problem when it came to getting tickets and made an opportunity out of it. Enjoy case study #33. Don't forget to subscribe to the Valuetainment http://bit.ly/2aPEwD4 Grab your notebook, take notes and if you see something interesting, please leave a comment or share the video on social media along with your thoughts – join the conversation. Come learn every Friday and take your company to the next level – subscribe to the Valuetainment channel on YouTube: http://bit.ly/2aPEwD4 Valuetainment- The Best Channel for Entrepreneurs!

    published: 30 Jun 2017
  • Apex Ticketing and Automation Solution for the Bulk Materials Industry

    Apex is the leading ticketing and automation solution for the bulk materials industry. The Apex family of products has the flexibility to meet the many operational and management demands of your business. Apex modules, systems, and features, are designed specifically for Aggregate, Asphalt, and Cement producers. Automate with Apex for improvements to your site throughput, load accuracy, site traffic flow, and site safety. Review our simple automation solutions and advanced ticketing and loadout software, that will help you improve efficiency and safety of your bulk materials operations.

    published: 02 Feb 2011
  • Free Download LiveSupport - Open Source Complete Ticketing System CRM

    www.muhammaduzair.com/projects Welcome!!! LiveSupport is A Complete Ticketing System for Support & Operations Teams – Use LiveSupport to manage your operations and support. Track all the customer-reported cases end-to-end Get Organized & Get Stuff Done! LiveSupport helps you take back control of your operations work. The Most Powerful High-Performance & Yet Simple Way to Manage Your Support Operations LiveSupport was created because we wanted to develop an excellent system that is both Powerful and User friendly the same time. The product should help us in running the business operations in a better way. LiveSupport is practical software that gets you organized so that you can reduce unnecessary calls, reminders and simply Get Things Done. By using LiveSupport, your team will be organize...

    published: 09 Oct 2017
  • Introduction to Tiger-Cats Digital Ticketing

    For more Tiger-Cats videos, news, and tickets visit http://www.ticats.ca

    published: 15 Jun 2016
  • Aviation This Week: Airport Operations And The Ease Of Doing Business

    For more information log on to http://www.channelstv.com

    published: 17 Jun 2017
  • Aviation Certification Course - Airport Ground Staff, Cabin Crew Training Kolkata 100% Job Assurance

    iLEAD offers certification course in Aviation service for training airport ground staff and cabin crew. The course includes ticketing, airport operation services, airport management and its functioning and much more. 100% Jobs Assured. Enquire now before seats get over. http://www.ilead.net.in/professional-courses/certificate-course-in-aviation-services http://www.ilead.net.in/

    published: 24 Oct 2016
  • Getting Started With Help Desk Ticketing

    Getting Started With Help Desk Ticketing

    published: 09 Oct 2016
  • EBG Celebrates Opening of $8M Ticket & Operations Center

    Leadership from Universal Orlando Resort, Cirque du Soleil, Local City of Orlando Officials and Some Mischievous Guests from Universal Orlando Participated in Ribbon Cutting Ceremony in Support of Growing Company and Longstanding Partnerships. #CelebrateEBG #FUNatWork Full Press Release: http://www.entertainmentbenefits.com/blog/ebg-celebrates-opening-8-million-ticket-and-operations-center/

    published: 24 Mar 2016
  • Software Waterpark Management Ticketing System

    Xpress Ticketing System provide a comprehensive solution for water parks, amusement park, watersport, restaurant, zoos, museum, exhibition empowering them to control data, revenue and security. https://xpressticket.co.id Manage and monitor admissions, guest services, retail, rentals and events from one central location, and track sales whenever and wherever they take place. Improve operations efficiency, enhance your customers' experience, cut costs and significantly increase sales.

    published: 24 May 2017
developed with YouTube
Ticketing Operations and Fraud wishing SWA a Happy Birthday

Ticketing Operations and Fraud wishing SWA a Happy Birthday

  • Order:
  • Duration: 1:25
  • Updated: 13 Jun 2012
  • views: 165
videos https://wn.com/Ticketing_Operations_And_Fraud_Wishing_Swa_A_Happy_Birthday
LRT-2 operations marred by glitch in new ticketing system

LRT-2 operations marred by glitch in new ticketing system

  • Order:
  • Duration: 1:42
  • Updated: 01 Sep 2015
  • views: 1672
videos
Unusually long queues formed at the LRT-2 system after turnstiles for the new ticketing system stopped working. This report tells us what caused the glitch.
https://wn.com/Lrt_2_Operations_Marred_By_Glitch_In_New_Ticketing_System
2014 Incheon Asian Games (i-Aurora ticketing operations)

2014 Incheon Asian Games (i-Aurora ticketing operations)

  • Order:
  • Duration: 1:56
  • Updated: 23 Sep 2015
  • views: 119
videos
At the 2014 Incheon Asian Games, i-Aurora, in collaboration with SK Planet, was responsible for the field operations for all competitions, including the Opening and Closing Ceremonies. i-Aurora managed online, mobile, and on-site ticket sales, KIOSK operations, comprehensive ticketing center, and operation of call centers. We are provide much more solutions especially to cinemas, sports venues and cultural venues. For information please visit our website: i-aurora.co.kr
https://wn.com/2014_Incheon_Asian_Games_(I_Aurora_Ticketing_Operations)
Security behind StubHub's Super Bowl ticket operations

Security behind StubHub's Super Bowl ticket operations

  • Order:
  • Duration: 4:42
  • Updated: 30 Jan 2015
  • views: 11258
videos
Super Bowl tickets can still be yours this morning, but the price is nothing short of astronomical. On StubHub, the world's largest source for second-hand tickets, they start at more than $7,000 dollars, with the top seats going for more than $40,000. Only on "CBS This Morning," Carter Evans reports on how far the company is going this weekend to protect buyers.
https://wn.com/Security_Behind_Stubhub's_Super_Bowl_Ticket_Operations
Real World Networking: Ticket 1 - Port Security

Real World Networking: Ticket 1 - Port Security

  • Order:
  • Duration: 18:58
  • Updated: 01 Sep 2014
  • views: 723
videos
This is the first video of the series, so it's a little longer due to some administrative information to explain everything. Look forward to weekly ticket troubleshooting videos being uploaded. Subscribe to the channel!
https://wn.com/Real_World_Networking_Ticket_1_Port_Security
Rukert Ticketing process for International Salt

Rukert Ticketing process for International Salt

  • Order:
  • Duration: 0:45
  • Updated: 06 Mar 2013
  • views: 637
videos
Truck scale unattended ticketing operations.
https://wn.com/Rukert_Ticketing_Process_For_International_Salt
Southwest Airlines Agent getting berated, but keeping cool.

Southwest Airlines Agent getting berated, but keeping cool.

  • Order:
  • Duration: 3:50
  • Updated: 23 Jul 2014
  • views: 498898
videos
I literally watched a SWA employee get berated by this woman for almost a half an hour, slowing down the line for everybody behind her. The SWA employee clearly was limited in what she could do: she couldn’t manifest another plane out of thin air and she certainly didn’t have the authority to hand the woman hundreds of dollars on the spot. Despite taking a verbal beating, the SWA employee (Theresa), stayed calm and did what she could. You can see the frustration in the people behind them. This was even with the woman’s partner yelling over her how SWA just cost him his job (if you get fired for missing a day because your airplane broke, your job performance wasn’t great to begin with) and how he was going to get his lawyers on SWA (he even went off to the side and called his “lawyers” and was saying things like “Yeah, get them on it, shut Southwest Airlines down.” Good luck with that one, killer). Not to be classicist, since everybody deserves their day in court, but people with lawyers on call generally have a certain dress and grooming style that does not include saggy pants (as much as I love saggy pants myself, but then again, I don’t have lawyers on call). It’s cool to involve attorneys if you think you’ve been wronged. But bullshitting to grandstand in order to get your way by surreptitiously harassing an employee who is already doing everything in her power to help you is pretty lame. I had to stop early because I was on the St. Louis flight, but the footage I got was actually incredibly tame compared to what happened before it. The woman was cursing at the employee with lots of “You don’t care! Southwest Airlines doesn’t care!” etc. To which I could only think that if Southwest Airlines didn’t care they’d put you on a malfunctioning plane or try to finagle you into paying for your own food/hotel, none of which they did. Theresa actually got a round of applause from everybody else once the couple left. Long story short: I don’t believe in god, but Theresa is a saint. I’m sure SWA got a complaining call from this couple, and it’s understandable that they were upset about not making it home that night. But reprimanding Theresa would be almost criminal (don’t make me call my lawyers). If anything, she deserves a raise and a nice long vacation. People like Theresa are why Southwest Airlines remains my favorite airline to fly. More here: http://www.patheos.com/blogs/wwjtd/2014/07/hey-southwest-airlines-this-employee-deserves-a-gajillion-raises/
https://wn.com/Southwest_Airlines_Agent_Getting_Berated,_But_Keeping_Cool.
LRT-2 commuters try out new ticketing system

LRT-2 commuters try out new ticketing system

  • Order:
  • Duration: 3:09
  • Updated: 20 Jul 2015
  • views: 5039
videos
Glitches hit the pilot testing of the new ticketing system made available at the LRT-2 Legarda station. - ANC, The World Tonight, July 20, 2015
https://wn.com/Lrt_2_Commuters_Try_Out_New_Ticketing_System
SITA Airport Management

SITA Airport Management

  • Order:
  • Duration: 3:13
  • Updated: 17 Apr 2012
  • views: 11621
videos
Airports are getting busier all the time. They need to continuously improve their business results while increasing their capacity and streamlining their activities by: - Proactively controlling their real-time operations - Implementing robust and efficient operational planning - Enabling systems integration and collaboration - Investing in flexible systems and agile solutions SITA Airport Management Solution (AMS) can help. AMS is a combination of products designed to optimize operations, reduce congestion and improve the airport experience for all. AMS is used at more than 125 airports. Download our case study to learn more http://ow.ly/x2CRx
https://wn.com/Sita_Airport_Management
FARA ASA   Cloud Ticketing and Passenger Services

FARA ASA Cloud Ticketing and Passenger Services

  • Order:
  • Duration: 3:03
  • Updated: 24 Mar 2014
  • views: 1413
videos
FARA's Cloud-enabled Ticketing and Passenger Services for the Public Transport Empower Passengers, Operators and Drivers. The Future is Now.
https://wn.com/Fara_Asa_Cloud_Ticketing_And_Passenger_Services
Be-In Be-out Ticketing

Be-In Be-out Ticketing

  • Order:
  • Duration: 1:23
  • Updated: 16 May 2017
  • views: 747
videos
Turning smartphones into hands-free tickets. More info https://www.thalesgroup.com/en/uitp
https://wn.com/Be_In_Be_Out_Ticketing
IRCTC to install 5 more servers to strengthen ticketing system

IRCTC to install 5 more servers to strengthen ticketing system

  • Order:
  • Duration: 0:45
  • Updated: 27 Jun 2015
  • views: 536
videos
The Indian Railway Catering and Tourism Corporation will install five high-capacity servers, imported from Singapore, to speed up its e-ticketing operations. The initiative to import five new servers from Singapore comes close on the heels of introduction of two new high-speed servers by IRCTC to Passenger Reservation System (PRS) earlier this month, which have doubled the peak-time efficiency for booking tatkal tickets at the railways' ticketing website.
https://wn.com/Irctc_To_Install_5_More_Servers_To_Strengthen_Ticketing_System
Ticketing Integration and LabTech

Ticketing Integration and LabTech

  • Order:
  • Duration: 1:52
  • Updated: 27 Aug 2015
  • views: 1577
videos
We believe in choice. And while LabTech can create tickets, it’s not a ticketing system. So when you’re transforming a PSA or Service Desk into a single source of record for all of IT, we’re here to help.
https://wn.com/Ticketing_Integration_And_Labtech
Travel and Tours, Airlines Ticketing, Bills Payment, Loading System

Travel and Tours, Airlines Ticketing, Bills Payment, Loading System

  • Order:
  • Duration: 9:53
  • Updated: 16 May 2016
  • views: 7999
videos
GUSTO MO bang Mag-Negosyo na ABOT-KAYA ang Halaga? Magtayo ng sariling “TRAVEL AND TOURS” Company? Magtayo ng sariling “DOMESTIC AND INTERNATIONAL AIRLINES TICKETING? Magtayo ng sariling “BUS TRANSPORT” Ticketing? Magtayo ng Sariling “BILLS PAYMENT” system kung saan maari kang tumanggap ng bayad sa Meralco, Nawasa, Maynilad, Bangko, Postpaid, Credit Cards, etc? Magkaroon ng sariling “MOBILE AND GAME CARDS” Loading Station” O di kaya’y “EDUCATIONAL SERVICES” such as sign language tutorial, statistics tutorial, language tutorial like nihonggo, Mandarin etc. Inihahatid ng AUNICAJ INTERNATIONAL TRADING CORPORATION ang isang makabagong paraan ng PAGTATAYO ng Business When there’s: NO Product Hard Selling No Quota No Monthly Fees, and No Membership Fee Hindi mo na rin kailangang kumuha ng tao because we have 24/7 Call Center Assistance who will answer the customer’s questions and inquiry. Hindi mo rin kailangang mag-ayos ng mga papeles for Business Registrations (Pag-Ibig, SSS, Brgy. Permit, Mayor’s Permit, DTI, BIR and SEC), because we have it done for you. What we REQUIRE is to get a FRANCHISE of AUNICAJ INTERNATIONAL TRADING CORPORATION for as low as Php. 8998. And you could have more than 6 BUSINESS Services wherein you can operate right at the tip of your FINGER. All you need is a SMARTPHONE to operate and manage these Business Services. Don’t Worry with the Location Don’t Worry with the Business Registrations Don’t Worry with the Questions from Customers Don’t Worry with the Salary of your people WE PROVIDE 24/7 Assistance and WE PROVIDE everything for your Convenience. We are open for FRANCHISING, Look for Mr. Vincent Bongolan Email: Statisticsdoctor@gmail.com Operations@statisticsdoctor.com Contact #: 0920 427 7259 Landline #: (02) 514 8550 (02) 742 2148 COMING-UP with an IDEA of having your OWN BUSINESS is not EASY!!! It requires HUGE amount of CAPITAL!!! It requires you to pay the manpower to Run your Business. You have to provide Salary for your people. It also requires you to FIND a place where you want to set-up the Business and you’re going to pay for the rental fee of your office. Plus the HASSLE of Business Registrations!!! You need to seek for Brgy. Clearance/ Permit, Mayor’s Permit, DTI and BIR Registrations. Since it is TROUBLESOME in coming-up with this idea, It will end up as a DREAM. A Dream will remains a DREAM because of this OBSTACLES Other FRANCHISING Business is also an option, BUT it requires you to SELL PRODUCTS. You also have the option of having more than 2 Carts, BUT the product you are selling is per Cart. The costs is as high as 23k – 60k depending on your FRANCHISE of Choice. With our Business Proposal !!!! You could have more than 6 SERVICES to START with. You DON’T need to SELL Products, NO MONTLHY FEES!!!! Guaranteed NO HASSLE in BUSINESS REGISTRATIONS since we do this for your CONVENIENCE
https://wn.com/Travel_And_Tours,_Airlines_Ticketing,_Bills_Payment,_Loading_System
Streamline Ticketing - Mobile Ticketing Tutorial

Streamline Ticketing - Mobile Ticketing Tutorial

  • Order:
  • Duration: 3:13
  • Updated: 20 Mar 2013
  • views: 112
videos
Here's a quick tutorial on Streamline's brand new mobile ticketing site. Point your phone's browser to this address: sounds.streamlineticketing.com/mobile For more information, visit: www.streamlinetechnologies.com. *** Streamline Technologies specializes in website and ticketing solutions for college athletics and professional sports teams. With an emphasis on custom designs integrated with the Streamline Content Management System (CMS), we produce websites that are easy to manage, enhance marketing efforts and expand revenue opportunities. Streamline Ticketing is a fully-integrated box office and internet ticketing application that puts venues in complete control of their ticketing operations. Streamline's client list includes colleges and Minor League Baseball teams from all levels and divisions.
https://wn.com/Streamline_Ticketing_Mobile_Ticketing_Tutorial
How Stubhub DOMINATED ticketing - A Case Study for Entrepreneurs

How Stubhub DOMINATED ticketing - A Case Study for Entrepreneurs

  • Order:
  • Duration: 10:09
  • Updated: 30 Jun 2017
  • views: 6450
videos
In this week's case study, The Biz Doc shares how 2 friends who were also entrepreneurs, saw a problem when it came to getting tickets and made an opportunity out of it. Enjoy case study #33. Don't forget to subscribe to the Valuetainment http://bit.ly/2aPEwD4 Grab your notebook, take notes and if you see something interesting, please leave a comment or share the video on social media along with your thoughts – join the conversation. Come learn every Friday and take your company to the next level – subscribe to the Valuetainment channel on YouTube: http://bit.ly/2aPEwD4 Valuetainment- The Best Channel for Entrepreneurs!
https://wn.com/How_Stubhub_Dominated_Ticketing_A_Case_Study_For_Entrepreneurs
Apex Ticketing and Automation Solution for the Bulk Materials Industry

Apex Ticketing and Automation Solution for the Bulk Materials Industry

  • Order:
  • Duration: 3:14
  • Updated: 02 Feb 2011
  • views: 849
videos
Apex is the leading ticketing and automation solution for the bulk materials industry. The Apex family of products has the flexibility to meet the many operational and management demands of your business. Apex modules, systems, and features, are designed specifically for Aggregate, Asphalt, and Cement producers. Automate with Apex for improvements to your site throughput, load accuracy, site traffic flow, and site safety. Review our simple automation solutions and advanced ticketing and loadout software, that will help you improve efficiency and safety of your bulk materials operations.
https://wn.com/Apex_Ticketing_And_Automation_Solution_For_The_Bulk_Materials_Industry
Free Download LiveSupport - Open Source Complete Ticketing System CRM

Free Download LiveSupport - Open Source Complete Ticketing System CRM

  • Order:
  • Duration: 0:42
  • Updated: 09 Oct 2017
  • views: 2
videos
www.muhammaduzair.com/projects Welcome!!! LiveSupport is A Complete Ticketing System for Support & Operations Teams – Use LiveSupport to manage your operations and support. Track all the customer-reported cases end-to-end Get Organized & Get Stuff Done! LiveSupport helps you take back control of your operations work. The Most Powerful High-Performance & Yet Simple Way to Manage Your Support Operations LiveSupport was created because we wanted to develop an excellent system that is both Powerful and User friendly the same time. The product should help us in running the business operations in a better way. LiveSupport is practical software that gets you organized so that you can reduce unnecessary calls, reminders and simply Get Things Done. By using LiveSupport, your team will be organized and your business operations will be efficient. LiveSupport provides the Customer Support & Service management features such as Tickets, Resolutions (Knowledge Base), Case Assignment & Escalation through Workflow rules. Integration between Sales and Post-sales support management helps organizations in resolving the customer-reported cases in less time thereby enhancing the customer satisfaction, cross-selling and up-selling opportunities in future. Using LiveSupport as your Support CRM, you can Close tickets, Open happiness Manage and update tickets on the go and keep an eye on the SLA status for ticket’s and user assigned. Measure Agent Productivity Dedicated Departments and Queue for smooth resolutions and better efficiency when it comes to resolving tickets. Share your work in real-time access my-calendar, my tickets and timesheet for early redressal of tickets. Resolutions to tickets Create and link resolutions to multiple tickets, this helps save time in maintaining different resolutions for similar issues. User can check which tickets are linked to a resolution. Yank tickets within same Queue This state of the art feature is standard with LiveSupport. Users of the same queue can yank tickets assigned to other users of the same queue, thus resulting in better customer service and quick closures to the ticket. Customizable Ticket SLA Define SLA as per your organisation. SLA are defined on ticket priority and impact as selected by the user. Once SLA are defined enjoy the smooth workflow of the ticketing cycle which moves forward on pre-defined business logic and automates the process for you. Collaborate with notifications, Stay informed Activity is recorded for each change you make to the ticket and you receive emails for modifications made to the ticket. Powerful Customer Management Interface Set Customer Ownership to User, Multiple/Primary Contacts, Multiple/Primary Addresses, Customer Contacts Login Accounts, Configurable Customer Types, Attachments, Notes, Activities on Customers Entity, Customer Tickets, Emails etc. Best in class Manage Tickets Interface Unique Ticket IDs, Ticket Assignment, Assignment History, Notes, Attachments, Status, Priority, Progress, Emails, Notifications, Queue Assignment, Yank Ticket Complete User Management Manage Users, Add/Edit, User Picture, User Roles, User Type, Activate/Deactivate, User Registration both by Admin & User itself, Password recovery, Admin password reset, Profile, User Activity, Email system to Users, Change Password My Tickets Bird Eye View to see all the tickets in your name. Yank more tickets from the assigned queues My Calendar / Job Queue Calendar to show all the tickets with timelines and SLAs Manage Resolutions Unique Resolution IDs, Create Resolutions for resolved tickets, Close multiple tickets at once linking to one/multiple ticket, Close single ticket with multiple resolutions, create parent tickets and child tickets. Queue Management Agent can see Queues/Tickets with permissions, Agents can be assigned to Multiple Departments and Multiple Queues. Ticket Queue Assignment Departments Create Multiple Departments, Department Owner, Assign Multiple Agents in Departments, Link Department with Queue. SLA Define SLAs in Hours based on Priority, Impact. Notifications for approaching/breached SLAs Powerful Reporting Generate reports about the progress of your sales and how your team is doing. Messenger/ Chatting System Your team is here. Save your time by using the inbuilt Messenger that will help you see your team members online/offline & on page communication to get things done faster. File Sharing Attach documents, images, zips, code sharing to customers.
https://wn.com/Free_Download_Livesupport_Open_Source_Complete_Ticketing_System_Crm
Introduction to Tiger-Cats Digital Ticketing

Introduction to Tiger-Cats Digital Ticketing

  • Order:
  • Duration: 2:43
  • Updated: 15 Jun 2016
  • views: 273
videos
For more Tiger-Cats videos, news, and tickets visit http://www.ticats.ca
https://wn.com/Introduction_To_Tiger_Cats_Digital_Ticketing
Aviation This Week: Airport Operations And The Ease Of Doing Business

Aviation This Week: Airport Operations And The Ease Of Doing Business

  • Order:
  • Duration: 5:51
  • Updated: 17 Jun 2017
  • views: 525
videos
For more information log on to http://www.channelstv.com
https://wn.com/Aviation_This_Week_Airport_Operations_And_The_Ease_Of_Doing_Business
Aviation Certification Course - Airport Ground Staff, Cabin Crew Training Kolkata 100% Job Assurance

Aviation Certification Course - Airport Ground Staff, Cabin Crew Training Kolkata 100% Job Assurance

  • Order:
  • Duration: 4:02
  • Updated: 24 Oct 2016
  • views: 21309
videos
iLEAD offers certification course in Aviation service for training airport ground staff and cabin crew. The course includes ticketing, airport operation services, airport management and its functioning and much more. 100% Jobs Assured. Enquire now before seats get over. http://www.ilead.net.in/professional-courses/certificate-course-in-aviation-services http://www.ilead.net.in/
https://wn.com/Aviation_Certification_Course_Airport_Ground_Staff,_Cabin_Crew_Training_Kolkata_100_Job_Assurance
Getting Started With Help Desk Ticketing

Getting Started With Help Desk Ticketing

  • Order:
  • Duration: 42:20
  • Updated: 09 Oct 2016
  • views: 154
videos
Getting Started With Help Desk Ticketing
https://wn.com/Getting_Started_With_Help_Desk_Ticketing
EBG Celebrates Opening of $8M Ticket & Operations Center

EBG Celebrates Opening of $8M Ticket & Operations Center

  • Order:
  • Duration: 0:26
  • Updated: 24 Mar 2016
  • views: 127
videos
Leadership from Universal Orlando Resort, Cirque du Soleil, Local City of Orlando Officials and Some Mischievous Guests from Universal Orlando Participated in Ribbon Cutting Ceremony in Support of Growing Company and Longstanding Partnerships. #CelebrateEBG #FUNatWork Full Press Release: http://www.entertainmentbenefits.com/blog/ebg-celebrates-opening-8-million-ticket-and-operations-center/
https://wn.com/Ebg_Celebrates_Opening_Of_8M_Ticket_Operations_Center
Software Waterpark Management Ticketing System

Software Waterpark Management Ticketing System

  • Order:
  • Duration: 1:44
  • Updated: 24 May 2017
  • views: 89
videos
Xpress Ticketing System provide a comprehensive solution for water parks, amusement park, watersport, restaurant, zoos, museum, exhibition empowering them to control data, revenue and security. https://xpressticket.co.id Manage and monitor admissions, guest services, retail, rentals and events from one central location, and track sales whenever and wherever they take place. Improve operations efficiency, enhance your customers' experience, cut costs and significantly increase sales.
https://wn.com/Software_Waterpark_Management_Ticketing_System